If you wish to return goods, you have a duty to keep them in your possession and to take reasonable care of them until you return them.
Please contact us via the website or email sales@ekeepsakes.co.uk
We will provide you with a RMA number.
You must return items via trackable mail at your own cost unless it is proved that the item(s) were defective.
Goods must be returned in their original condition, including immediate packaging, within the cooling off period.
